Turn on debug mode first — it shows what the widget is doing in the browser console:

<script>
  window.CalloutConfig = {
    projectId: "YOUR_PROJECT_ID",
    debug: true
  };
</script>

Look for [Callout] entries in the console.

Common Issues

Console Errors

Message	What It Means
`Config fetch failed: 404`	Invalid project ID
`Config fetch failed: 403`	Domain not in allowed origins
`Config fetch timed out`	Server warming up — refresh and try again
`Submit failed: 429`	Rate limited — too many reports in a short time

Email [email protected] with your debug console output and we'll help.