Team & Access

Invite team members and manage access to your application.

Every Callout application supports multiple team members with role-based access. Manage your team at Settings > Team in your dashboard.

Roles

RoleWhat They Can Do
OwnerFull access — manage settings, integrations, experiences, team members. Can delete the application.
EditorCreate and edit experiences, integrations, and feedback config. Cannot change application settings or manage team.
ViewerRead-only access to reports, analytics, and experiences. Cannot make changes.

Inviting Members

Invite team members by email from the Team page. They'll receive an invitation and can access the application after signing in to Callout.

Team page showing members with roles

Who Should Have Access

  • Product managers — Editor role. Create and manage onboarding experiences, review feedback, iterate on content without engineering help.
  • Engineers — Editor or Owner. Set up integrations, configure allowed origins, manage the technical setup.
  • Support / QA — Viewer role. Review submitted bug reports and user activity without risk of changing anything.

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